Return & Exchange Policy

At Elite Wears, we adhere to the following terms and conditions for returns and exchanges:

Exchanges

  • Products purchased from the Elite Wears Online Store can only be exchanged through the online store.
  • Products must be in their original condition and packaging, unworn and unused, with all tags (price, care, and hangtags) attached.
  • Sale Items: Items purchased on sale are non-exchangeable unless a wrong or defective product is delivered.
  • Customized Products: Customized cuttings are not eligible for return or exchange as they are made to order.
  • Exchanges for online orders are not available at retail outlets.
  • The exchange policy is valid within 7 days of delivery.

Conditions for Exchange

Elite Wears reserves the right to deny exchanges in cases including but not limited to:

  • Sale items.
  • Requests made beyond the 7-day time frame.
  • Products damaged due to use.
  • Tampered or altered products.
  • Customized products (as they are made to order).

Exchange Procedure

  1. Share your order details, reason for exchange, and photographic evidence of the product within 7 days of delivery.
  2. Contact us via:
  3. Send the product back to us at the address provided, ensuring it is in its original packaging.

Note: Customers are responsible for courier charges for exchanges due to dislike or size issues. Once shipped, kindly share the tracking number or courier slip image with us.

Order Cancellation

  • You will receive an automated order verification call. You may cancel your order at this stage.
  • For cancellations, you can also contact us via:
    • Social Media: Facebook and Instagram Chats.
  • Orders can be canceled anytime before they are processed. Once shipped, cancellations are not allowed.
  • Elite Wears reserves the right to cancel orders for reasons such as:
    • Out-of-stock items.
    • Declined payment via debit/credit card.

If you wish to raise a dispute, notify us within 2-3 days of delivery by emailing us at info@elitewearspk.com

Refund Policy

  • Refunds are available if you choose not to exchange or are dissatisfied with the product.
  • Delivery charges and government taxes applied by third-party courier services (e.g., TCS) are non-refundable.
  • Example: Tax deductions may range from Rs. 150 to Rs. 180, depending on delivery charges.
  • Refunds will be processed within 2-3 days after receiving the returned product, subject to inspection for damage or prior washing.

Note: Delivery charges and government taxes are non-refundable.

Contact Us
For any questions or further assistance, please contact us at:

Color Disclaimer: While we make every effort to display product colors as accurately as possible, screen resolution and lighting variations may result in slight differences. We cannot guarantee an exact color match between your screen and the delivered product.